10-26-2021 07:28 PM
This forum, while it connects you with the corporate team, is not intended for immediate help. There is currently a few days wait before the moderators will reach your post, if you're needing more immediate assistance I would recommend reaching out to 1-888-BestBuy for assistance. The moderators appreciate your patience as they help the customers who are ahead of you.
10-27-2021 01:44 PM
Thanks for reaching out about your gift card refund. I can understand having a delay in receiving your money back is not a welcome situation, especially when you have a large purchase that you need to make. I'll be happy to assist with this.
I appreciate your patience until I was able to get to your post and message. I do see your message to me, and I'll be replying to that shortly, so please be on the lookout.