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Posts: 1
Registered: ‎08-07-2020

Re: fraudulent purchase

I am going to contact the better business bureau. this issue is not acceptable and i am not the only one affeted. This means that best buy has taken no steps to fix the issue.

Posts: 1,810
Topics: 91
Kudos: 291
Solutions: 95
Registered: ‎11-23-2018

Re: fraudulent purchase

Hello, VincentZapperoli, and welcome to our online community!


Thank you for posting on our forum. I can understand wanting to look into a suspected fraudulent charge to your account, as I would also be doing all I could to get to the bottom of things in this kind of situation. Per our privacy policy, we are limited to the information we can give out in situations like this.


If you believe you are a victim of fraud, we encourage you to contact your bank to report your card has been used without your permission. This article may also help:


Help with Unauthorized Orders on


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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