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Posts: 4
Registered: ‎11-22-2016

Re: Unfortunately, we were unable to verify your information, so we canceled item(s) from your order

I am having the same problem. I have tried placing an order three times tonite using my birthday certificate and all three have been cancelled. Additionally an order I place a month ago has now been cancelled because I changed it from instore pick up to shipping. 

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Registered: ‎10-10-2012

Re: Unfortunately, we were unable to verify your information, so we canceled item(s) from your order

Hello skitch23.

 

Currently we're working on your concerns and I'm hoping to receive a response soon. Please look for a private message from me concerning this matter.

 

Thank you 

 

Derald|Social Media Specialist | Best Buy® Corporate
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