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Registered: ‎04-16-2019

Re: Unable to Change Shipping Address on Pre-Order

I also have a similar problem with a pre order for two movies and i can't change the shipping address
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Registered: ‎11-23-2018

Re: Unable to Change Shipping Address on Pre-Order

Hello, Vtoribio96, and welcome to our online community!

 

Thanks for reaching out on the Forums for support with your address change. I'm sorry to hear you haven't been able to easily update this on your end due to the order's current status.

 

Please send me a Private Message including your full name, email, phone number, and order number so I can look into this further and see if this can be changed. You can find the blue option to message me to the right of my name, below.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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