01-12-2023 07:09 AM
I feel your frustration. I am going through a similar situation with an Apple Watch purchase from Best Buy. Box arrived but with watch missing I have filed a police report, sent a narrative with photos of empty box, and have contacted my state's Attorney General.
My order date was a recent one 11/22.
Best Buy needs to make this right.
Solved! Go to Solution.
01-12-2023 08:45 AM
Hey there, Usherette1356.
Thanks for reaching out to us here on the Best Buy Forums. When I have an issue with a shipment, I want it resolved as soon as possible, so I understand your frustration. I see that you sent us a private message already, so I will respond to you there.
01-20-2023 05:44 AM
This topic have been moved to BestBuy.com under its own thread for further review.