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Posts: 2
Registered: ‎01-12-2023
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Re: UPS/USPS Marked Package as Delivered but Never Received

I feel your frustration. I am going through a similar situation with an Apple Watch purchase from Best Buy.  Box arrived but with watch missing I have filed a police report, sent a  narrative with photos of empty box, and have contacted my state's Attorney General.  

My order date was a recent one 11/22. 

Best Buy needs to make this right. 

 

Posts: 124
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Registered: ‎11-08-2021

Re: UPS/USPS Marked Package as Delivered but Never Received

Hey there, Usherette1356.

 

Thanks for reaching out to us here on the Best Buy Forums. When I have an issue with a shipment, I want it resolved as soon as possible, so I understand your frustration. I see that you sent us a private message already, so I will respond to you there.

 

Thanks,

Connor|Social Media Specialist | Best Buy® Corporate
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Social Media Specialist
Posts: 170
Registered: ‎10-12-2021

Re: UPS/USPS Marked Package as Delivered but Never Received

This topic have been moved to BestBuy.com under its own thread for further review.