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New Member
Posts: 2
Registered: ‎12-05-2022

Re: Still waiting for a refund.

How long did this take in the end?

 

I also am waiting a long time for a refund when no other company does this..

Posts: 1,100
Topics: 66
Kudos: 141
Solutions: 64
Registered: ‎07-23-2018

Re: Still waiting for a refund.

Hello, James2022, 


Thanks for visiting our online community. As someone who keeps a close eye on their finances, I understand the importance of timely refunds. Best Buy also understands this is something our customers expect, which is why we aim to process refunds as quickly as possible. In many cases, the amount of time until the funds will be available for use may depend on your financial institution. With a bit more information, I’d be happy to share any insight I may have available. 


To get started, please send me a Private Message. Be sure to include your full name, email address, and telephone number. If you have the order or original transaction details, that information would also be helpful. To send a Private Message, please use the darker blue icon, which is located across from my signature. 


Best, 

Sarah|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
New Member
Posts: 2
Registered: ‎12-05-2022

Re: Still waiting for a refund.

Thanks-  have sent a pm

Posts: 1,100
Topics: 66
Kudos: 141
Solutions: 64
Registered: ‎07-23-2018

Re: Still waiting for a refund.

Sure thing! 

 

Your Private Message has been received. I'm reviewing your order now, and I will be in touch with you soon. 

 

Best, 

 

Sarah|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support