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Posts: 1
Registered: ‎12-27-2022

Re: Shipping Delay?

I have almost the same exact problem. You have had TWO MONTHS to send delayed shipment. Meanwhile, you have $400+ of my credit tied up and could not use it for Christmas. Complaints falling on deaf ears. Last person said he was a customer too and couldn't do anything. This is completely unacceptable and has significantly tarnished your reputation with me. This needs canceled and my money returned now!
Posts: 278
Topics: 1
Kudos: 36
Solutions: 18
Registered: ‎11-29-2016

Re: Shipping Delay?

Hey, Owensjd,


Welcome to the Best Buy Forums.


Thanks for reaching out. Any extended delays to fulfill your order are not ideal and we can understand your frustration when this happened. We’d like to take a closer look and see what we can uncover. 


Send over a Private Message with your full name, phone number, email address, and order number. 


Make certain to click the blue button next to my signature to send the message. We look forward to hearing back.



Andy|Social Media Specialist | Best Buy® Corporate
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