BestBuy.com

[Amakay28]

Yep, I was told the same thing even though item has not been shipped out. The representative blamed the carrier for the delay. I requested it for item to be canceled simply because only a label has been created. Because of this I will not be using Best Buy again and will be telling others to do the same.

[John-BBY Social Media Specialist]

Welcome to our community, Amakay28.

Of all the things I encounter when shopping online, having an order delayed is among the most aggravating. I have an open order right now that's almost a month old!

If your order hasn't already been cancelled, I'd like to look into this for you, but I will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

• Your full name
• Your telephone number
• Your email address
• Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below. 

I look forward to hearing from you.