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New Member
Posts: 6
Registered: ‎04-19-2022

Re: S22+ delayed until when

I am also waiting on my s22 orders for my family and agree with OP completely. It blows my mind that we are still waiting on preorders but there are better sales and promotions then when we pre-ordered and the difference being we don't have our phones that we ordered 2 months ago but then new promotions are running for phones that are out of stock?

 

I was told last week over the phone from a best buy customer service representative that he guarantees they are getting the phones this week and that was the word from Samsung. We are at Wednesday and still nothing. I don't see how there is still no stock when I could have ordered right from Samsung two weeks ago and had the phones a few days later.

Posts: 135
Topics: 4
Kudos: 34
Solutions: 11
Registered: ‎11-08-2021

Re: S22+ delayed until when

Hello,gsd2692,

 

Welcome to our forums!

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address 
  • Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

 

Thanks,

 

 

Aaron G|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 6
Registered: ‎04-19-2022

Re: S22+ delayed until when

Hello Aaron, 

 

Sorry I missed the email notification that you responded to my comment. Is it too late to reach out to you.via private message?

Posts: 135
Topics: 4
Kudos: 34
Solutions: 11
Registered: ‎11-08-2021

Re: S22+ delayed until when

Hello, gsd2692,

 

I would love to investigate this issue for you and help any way I can. To continue, please private message me with your:

 

  • Full name,
  • Phone number
  • Order number
  • Email address

 

Thanks,

Aaron G|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!