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Posts: 1
Registered: ‎11-23-2022

Re: Roadie same day delivery simply isn't true

If anyone else is having problems this year, Best Buy is 100% at fault for this. They offer the lowest pay possible to the delivery driver, industry's lowest, so they receive the lowest priority from drivers, especially during the holiday season. Best Buy also does not tip the driver, while other brands do. They are simply looking to get the package to you for the lowest dollar amount possible. Fast, safe or reliable is not their goal, cheap is their goal, in a borderline unethical way.

Your delivery driver goes through background checks, is monitored closely to insure integrity, is tested on their delivering abilities, and more often than not is simply just trying to put food on their children's plate. Recklessness is handle swiftly with these delivery companies and dishonest drivers do not last. Best Buy does not provide a break even level of pay to drivers and that is the reason why your package sits at the store.
Posts: 138
Topics: 3
Kudos: 9
Solutions: 6
Registered: ‎01-17-2020

Re: Roadie same day delivery simply isn't true

Hi there, DeliveryNinja, 


Thank you for reaching out to us here on our Forums Page! I'd love to take a closer look at the experience you've begun to describe. To do so, can you please send us a Private Message verifying your full name, email, phone number, and order number? 


Thank you!

Duncan|Social Media Specialist | Best Buy® Corporate
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