11-15-2019 04:56 AM
11-15-2019 12:22 PM
Welcome to our community! Thank you for taking the time to write in to us, although we wish the circumstances were different.
Getting new tech should be exciting, but we are sad to hear about your experience. This certainly isn't what we intend for any of our customer's to go through. I'd be more than happy to see if I may be able to assist with this. To do so, can you please send me a private message that includes your name, phone number, email, and order number? You can send a secure message by clicking the blue button in my signature.