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Posts: 1
Registered: ‎05-01-2019

Re: Pre order delayed

Also pre-ordered April 9th. Was told the phone would be shipped to me by April 19th. Shipping was updated to delayed on the 19th and I have not heard anything since. I do not want to lose the price I bought it for if this gets cancelled. Need some insight to the delay as well.

Posts: 5,763
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Registered: ‎12-23-2016

Re: Pre order delayed

Hi, quin2195,


Thanks so much for joining us at the Best Buy Community forums. Buying a new cell phone is always exciting, and I apologize for the delay in your pre-order. 


I’d like to check the order out to see if I can get you any details about it. Please send in a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and order number to get started.


Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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