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Posts: 1
Registered: ‎11-11-2021

Re: Password reset with each login

I'm also having this same issue. Have to reset password every time I want to log in. Tried everything and nothing works.

Posts: 6,618
Topics: 227
Kudos: 536
Solutions: 337
Registered: ‎08-21-2017

Re: Password reset with each login

Welcome, theta11,

 

Thank you for taking the time to stop by our community forums and letting us know about your My Best Buy account. I do almost all of my shopping online and can imagine how frustrating it would be to reset your password every time you log in. I appreciate you bringing this to our attention and would be glad to see how I may be able to assist you with this.

 

I do have a few questions about how you are accessing our website. Do you use a VPN or ad-blocker? If so, I would recommend disabling these. Which internet browser are you using? Is it's default language set to English? We also have some troubleshooting steps here, have you been able to give these a try?

 

I look forward to hearing back from you so I can continue to review this for you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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