03-27-2019 07:08 AM
03-27-2019 11:14 AM
Wishing we could have met under better circumstances, I'm grateful you stopped by the Best Buy forums to bring this to our attention though!
I'd be more than willing to see what I'm able to discover after looking at your account. Can you send me your full name, phone number, email address, member ID number, and your shipping address. In the meantime, please click the link, here, to take the basic troubleshooting steps provided to see if this helps out!
Don't forget to click the blue button in my signature line below to send your private message to me!