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Posts: 1
Registered: ‎03-27-2019

Re: Password Reset Required with Every Log-In

I am running into this exact same problem. It’s becoming a nightmare anytime I try to do anything on the website that requires me to re-log in. This happens on every device that I try to log in from. I’ve logged myself out of all of my devices and do not have the app on my phone and still have the problem no matter what device I log in with. Also my Best Buy Credit card is no longer attached to my account,
Posts: 3,012
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Registered: ‎04-18-2017

Re: Password Reset Required with Every Log-In

Hello, Chevey1996, 


Wishing we could have met under better circumstances, I'm grateful you stopped by the Best Buy forums to bring this to our attention though!  


I'd be more than willing to see what I'm able to discover after looking at your account.  Can you send me your full name, phone number, email address, member ID number, and your shipping address.  In the meantime, please click the link, here, to take the basic troubleshooting steps provided to see if this helps out!


Don't forget to click the blue button in my signature line below to send your private message to me!

JJ|Social Media Specialist | Best Buy® Corporate
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