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Posts: 1
Registered: ‎09-07-2017

Re: Partial order was sent to incorrect address

Hi there, I’m having the same issue where an order was sent and partially delivered to an address that I no longer reside at, can someone help me?

Thank you.
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Posts: 4,507
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Registered: ‎08-21-2017

Re: Partial order was sent to incorrect address

Hi there, aunaste,

 

Thank you for stopping by our community forums. Having done quite a bit of moving in my time I've sent a fair share of packages to the wrong address. I would be happy to take look at this for you to see how we can best assist you. I will need a couple more details so I can begin to research this for you. Can you please send me a private message with your:

 

Full name

Email address
Phone number

Order number

Correct shipping address

 

You can send me a private message by clicking the button at the bottom of this post across from my name. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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