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New Member
Posts: 1
Registered: ‎10-12-2022

Re: Package says delivered, but never received

I also had a package from Best Buy delivered through fedex on October 6,2022 but never saw/received said package! It was an apple Magic Mouse and apple USB-C to USB converter. I’ve already contacted the delivery company but was told to contact the company I purchased the products from. Your prompt attention to this is appreciated as I needed these items to be able to participate in my online college courses which are currently underway!
Social Media Specialist
Posts: 179
Registered: ‎10-12-2021

Re: Package says delivered, but never received

Hello, Sassygrl12,


Thank you for reaching out to us here on our Forums although I wish it was under better circumstances. Deliveries should be a quick and easy process I have have some of my orders go not so smoothly before so I can understand how you are feeling. I would like to look into this matter for you and see if I can be of assistance. If you please, send me a private message with your full name, phone number, and email to get started. To send a private message simply click he blue button to the right of my signature. 



J.Ezra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 3,474
Topics: 62
Kudos: 132
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Registered: ‎10-19-2017

FedEx says delivered but No Package

This topic has been moved to its own thread under the board for further review.