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Registered: ‎05-13-2019

Re: Orders keep getting canceled - "Unable to verify your information"

Hello, I am currently undergoing this issue. Did you ever receive a response back with a solution?
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Re: Orders keep getting canceled - "Unable to verify your information"

Stormin86,

 

Welcome to our community. There's nothing quite as frustrating as having orders cancelled. I regret any inconvenience you've endured as a result. 

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your cancelled order number(s)

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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