11-27-2021 04:44 PM
11-28-2021 08:09 AM
Thanks for posting on our forum for support. I hate to hear about this issue with your package, and I can understand wanting to follow up on your purchase. While I can't make any guarantees moving forward, I'd like the chance to formally document your experience and provide any additional assistance that I can.
To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
All the best,
|Allison|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support