Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 3
Registered: ‎12-04-2019

Re: Order is stuck in Processing

[ Edited ]

I made a purchase on 11/28/2019 and it is still in process, says that arrived Friday 12/06/2019 but has not yet left the process! What is going on?
Order Number: {removed per forum guidelines}

Highlighted
Posts: 432
Topics: 34
Kudos: 102
Solutions: 29
Registered: ‎10-03-2017

Re: Order is stuck in Processing

Hello there, vanderson!

 

Welcome to our community! I can totally understand the excitement of getting something new and wanting to get it as soon as possible. As we've definitely been a bit busy lately with the different sales events going on, order can sometimes be delayed, although we'll always be sure to keep you up to date via email regarding the status of your order.

 

Since your order's estimated arrival date hasn't passed, I would recommend just keeping an eye out on your email, as we should be sending you an update soon once your order has shipped and is on it's way to you! 

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 3
Registered: ‎12-04-2019

Re: Order is stuck in Processing

Good evening, my order is constantly delayed !, I would like to know the date of shipment and if I could withdraw it there, because I bought the promotion and it is not fair my purchase be canceled and have to pay more later.
Do you have ready delivery xbox one X 1TB version of stars wars jedi ???