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Posts: 8
Registered: ‎03-22-2019

Re: Order delayed for over a month?

Going through the same just now. Ordered, got the arrival date for 2 days shipping(elite plus member), then 3 days later I get the email stating the delay. It's pretty frustrating considering the 1 month window without the option to cancel & get a refund.
Posts: 4,908
Topics: 147
Kudos: 371
Solutions: 225
Registered: ‎08-21-2017

Re: Order delayed for over a month?

Hello, Frox,


Welcome back to our forums and thank you for writing to us about your order. Seeing any order delay is never ideal, especially one for a whole month.I'd be glad to take a closer look at this to see exactly what's happening. Can you please send me a private message with your:

Full name

Email address

Phone number

Order number


As a reminder, you can send me a private message by clicking the blue button at the bottom of my post. I'll keep my eye out for your message.

AndrewB|Social Media Specialist | Best Buy® Corporate
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