SeanM-BBY
Good afternoon, PamelaMullen,
Welcome to our forums! Order cancellations can certainly be frustrating, especially if it’s something that has been happening multiple times. I can certainly understand wanting to get any information regarding what might be causing these cancellations, and I’ll be happy to assist in any way I can.
I see you’ve sent a colleague of mine a private message with some additional information, and I’ll be replying to your message momentarily. To read my message, you’ll need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
See you up there,
 | SeanM|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
SeanM-BBY
Good morning, PamelaMullen,
As mentioned in my previous messages, we'll be unable to accept orders from you through BestBuy.com going forward. While this decision was not made lightly, please know it is not one we'll be able to reverse. If you have any questions regarding the terms and conditions of our site, you'll find more information here.
Going forward, I recommend shopping at your local Best Buy store for your future purchasing needs. Our answer will remain unchanged, and this will be our final response on the matter.
Respectfully,
| SeanM|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
