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New Member
Posts: 1
Registered: ‎12-08-2019

Re: Missing order.


I placed an order on December 1st and suppose to receive the item on December 9th UPS.Now I received a delivery confirmation on December 7, 2019 at 6:08 pm (USPS).

I looked all over the property but cannot find the package. Please help me.



Posts: 257
Topics: 12
Kudos: 23
Solutions: 11
Registered: ‎02-08-2019

Re: Missing order.

Hello there, soroush.

First, let us thank you registering as a new user to our Community Forums. So, welcome!


Getting packages around the holidays can be exciting, and we know that customers are anxious to receive their orders. So, I’m sorry that your package has arrived as anticipated. Would you provide us with your full name, phone, and email privately so that we may investigate this for you, please?  Simply click on the blue ‘Private Message’ button that is in my signature below.



Wesley|Social Media Specialist | Best Buy® Corporate
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