11-08-2019 12:43 PM
11-08-2019 01:20 PM
We appreciate you bringing your experience to our attention through the Support Forums!
I'm happy to do what I can to help you out with this as it certainly sounds a bit frustrating to say the least. I know that delayed products and tracking shipped products can be hair-pulling, but I hope that we can alleviate some of the frustrations.
To begin, please send me a Private Message with your full name, email address, phone number, and order number. To send me a private message, you can click the blue button next to my name.
I look forward to hearing from you soon!