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New Member
Posts: 2
Registered: ‎11-22-2020

Re: Miscalculated Sales Tax

Hi. Just wondering if you ever had this issue resolved and what the outcome was?

New Member
Posts: 2
Registered: ‎11-22-2020

Re: Our tax calculation system is temporarily down. Your current order total does not reflect sales

Hi. I was just wondering if this issue was ever resolved and what was the outcome of it?
Posts: 5,017
Topics: 55
Kudos: 393
Solutions: 308
Registered: ‎11-29-2016

Re: Miscalculated Sales Tax

Good afternoon, Dgladows,


Welcome to our forums!  From the replies you’ve posted on other posts on our Support Forums, it sounds like you’ve been having some issues with the tax calculation on your recent orders, and I’ll be happy to take a closer look and offer any additional assistance I can.


For me to begin my research, I’ll need just a few pieces of additional information from you.  Most of the information I’ll need is sensitive information we’ll want to keep out of the public view of our Support Forums, so I’ll ask that you use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number(s)


As mentioned, be sure to use the blue “Private Message” button in my signature, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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