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Registered: ‎04-06-2020

Re: Lost a package by UPS

[ Edited ]

Yes, I confirm a lost: Order # {removed per forum guidelines}. it says delivered at/in mail box, but there is nothing. What can I do now?

Posts: 4,805
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Registered: ‎11-29-2016

Re: Lost a package by UPS

Welcome to our forums, ValentionMarchi,


Discovering your order wasn’t delivered as expected can be an understandably disappointing experience, and I’m sorry that seems to be the case with your most recent order.  I’ll be happy to take a closer look into your order and offer any additional assistance I can.


As you can see, we’ve removed your order number from your forum post, to protect the private information contained within that order number.  I’d like to continue this trend by sending you a private message to gather the information I’ll need.  You’ll be able to read my message by clicking on the orange envelope in the upper right-hand corner of your screen.


Speak to you in a bit,

SeanM|Social Media Specialist | Best Buy® Corporate
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