04-06-2020 12:09 PM
Hi there, Joskarb1,
Welcome, and thank you for connecting with us regarding your missing order. When shopping online, I keep a close eye on my order to ensure it processes smoothly, and then carefully monitor the tracking information to ensure it is delivered appropriately. I would be seeking assistance too if I had an order reflect as delivered, but was unable to find the package. I would be delighted to dig into this with you to see what may have happened and if we have any options available for you. Please keep an eye on your inbox in the top right corner of the page for my private message.