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Posts: 1
Registered: ‎05-11-2020

Re: Lost Package

same exact thing happened to me i am wondering how did they resolve it with UPS or did they just fix it on Best Buy end

Posts: 12,425
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Registered: ‎01-03-2013

Re: Lost Package

Hi there, maddodger23, 


Welcome, and thank you for taking the time to reach out regarding your missing order. Like many others, I've been doing most of my shopping online recently, and I do my best to keep an eye on my orders to ensure they arrive appropriately. I would be concerned as well if my order's tracking information stopped updating. I see you've sent a private message to another moderator that has been forwarded my way for further review. Please keep an eye on your inbox for my follow up there shortly. 



Tasha|Social Media Specialist | Best Buy® Corporate
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