12-08-2019 12:07 PM
Hi there, Kekebench,
Thank you for joining our community and for taking the time to write in to us. As someone who tracks all their orders, I can certainly understand wanting to locate that order number. We'd be more than happy to assist in locating that order, however, we would have to work with the cardholder directly. If your husband is the cardholder for that order, please have him contact us through his own personal account here on the Best Buy forums, Facebook, or through Twitter. Alternatively, he can also call us at (888) BEST-BUY, which is (888) 237-8289.
Please don't hesitate to let me know if you had any other questions or concerns that I may be able to assist with. We hope to hear from him soon!