Add Product

Search Results:

New Member
Posts: 3
Registered: ‎03-23-2019

Re: Its been 6 days

I also have the same issue, order purchased on 3/15
Posts: 1,655
Topics: 40
Kudos: 205
Solutions: 82
Registered: ‎10-19-2017

Re: Its been 6 days

Hi, Cloroxhero,


Thanks for the message and welcome to the Best Buy forum community! Currently, I would highly suggest double checking your Order Status on to see if the code is in a “completed” or “fulfilled” status which would indicate that email was sent already. If that email hasn’t been sent yet, it’s possible that we’re waiting for codes to fulfill orders.


If you’re unsure on how to check your status on, or your status is showing “complete” for the promo code, I’ll be happy to do what I can to help. For me to see your order details, I’ll simply need you to send me a private message with your full name, phone number, email address, and order number. The “private message” option should be available in my signature below this post. I look forward to hearing back from you!


Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!