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New Member
Posts: 3
Registered: ‎03-26-2019

Re: International Credit Card

Hello,

 

I'm going through almost the same problem. However, the payment of the order is not processed, because after I verify the credit card in the "verified by visa", the system does not return to the page of completion of the purchase. What can I do?

 

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Posts: 3,012
Topics: 69
Kudos: 144
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Registered: ‎04-18-2017

Re: International Credit Card

Hello, aldofarias, 

 

Thank you for registering with the Best Buy forums to ask us for assistance with your international payment message!  If you're having difficulties placing your order online, please try replacing this International Order over the phone by calling us at (800) 237-8289.  I do hope you're able to replace your orders with us when you call us over the phone and know that we'll be here if you have any questions after working with them!

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-26-2019

Re: International Credit Card

I can not call the phone. Why cant i use the "verified by visa" system?

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New Member
Posts: 3
Registered: ‎03-26-2019

Re: International Credit Card

I can buy the backpack, but I can't buy the laptop, because verification only occurs when buying higher value.

I called the card company and they said that the problem is probably to redirect to the bestbuy website and so I should talk to you.

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Posts: 2,389
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Registered: ‎10-19-2017

Re: International Credit Card

Let’s look into this further for you, aldofarias. By clicking on the blue button next to my signature, please send me a private message with your order numbers, full name, phone number, and e-mail. I look forward to hearing from you.

 

Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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