04-12-2020 01:43 PM
04-14-2020 12:39 PM
Due to the COVID 19 situation order estimates are just best guesses. Best Buy is experiencing a buying frenzy, larger than Black Friday due to customers being unable to go to stores physically because of shelter in place orders. They are working on getting everyones order out as soon as they can.
Please also be aware that some items may be directly shipped from vendors which may have shipping restrictions due to COVID as well and are beyond Best Buy's control. If you don't see any shipping activity let's say by the end of the week I'd think a follow up is in order.
04-16-2020 06:39 PM
Thanks for reaching out to us. If you are still needing support with this, please send us over a private message with your order number, phone number, full name, and email so that we can take a look into this with you.
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