12-20-2017 05:38 AM
Absolutely! Depending on the volume of requests, it may take a little time to get a response, but they will respond. The people in this forum are VERY helpful. Submit a request explaining your issue and one of the employees/mods will get back to you via private message for more information.
Hope it works out for you!
01-01-2018 10:52 AM
Hi there Gloria1992-
Thank you for registering to our Forums and taking the time to write to us regarding your purchase. I apologize for the delay in responding to your message, we are working as fast as we can to respond to all of the messages we received this holiday season. I'm disappointed to hear that the gift card you received wasn't activated and you haven't been able to use it. I'm happy to look in to this to see if I can be of any assistance.
Can you please send me a private message with some further information about your purchase? I will need your:
To send a private message, please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further help you with this matter.