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Posts: 1
Registered: ‎11-12-2018

Re: Fraudulent Charge! Store 0994!

I also just had faudulent attempt from BEST BUY 0994 today (11-12-18) in the amount of $1016...have already contacted my bank and informed them to cancel my account, However I would like someone from Best Buy to investigate the issue and make sure will not repeat again.

Posts: 6,092
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Registered: ‎11-30-2015

Re: Fraudulent Charge! Store 0994!

Good Morning, praveenyellanki –

 

Discovering that your debit card was charged for over $1000 without your permission would be very upsetting. I can only imagine how stressful this experience may be for you.  Discussing the options available to cancel your card with your financial institution was the correct step. We’d be happy to see what other advice we can share with you at this time.

 

Have you reviewed our floated post regarding unauthorized orders? You’re able to check out our official advice on that topic here. Please note it also highly recommends filing a report with your local authorities. Thank you for taking the time out of your day to post to our community about this. Can you please send us a private message with your full name, phone number, and email address? We’d be happy to see if we can shed some further light on to this for you, and ensure it’s documented here at our Corporate Office. A private message can be sent to us by choosing the blue “Private Message” button next to my name at the bottom. We look forward to hearing from you.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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Registered: ‎09-29-2008

Re: Fraudulent Charge! Store 0994!