12-06-2018 08:58 PM
I have read through many posts about this on here. Best Buy, you don't seem to want to take any responsibility. You say there are many places that the credit card info could be stolen. In my case it was stolen through your website. I made a purchase that totaled over $2700 for multiple items. I chose to pick up all items at a local store. The total purchase came through in multiple smaller charges as pieces were released for pick-up, but they all showed as "BESTBUYCOM" followed by the order number. None of them said 0994, despite the purchase being through your online store. Then I was charge over $2600 From Store 0994 Richfield. Your site was hacked and someone stole our credit card info!
12-07-2018 10:29 AM
The 0094 Richfield store is what shows up for online orders placed through the Best Buy web site. That means that someone probably got ahold of your credit card information and used it to place the order.