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Posts: 1
Registered: ‎11-24-2018

Re: Entered wrong email into guest account

HELLO

I HAVE THE SAME ISSUE I PUT THE WRONG EMAIL IN AN ORDER, HOW CAN I CHANGE IT?
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Posts: 6,092
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Registered: ‎11-30-2015

Re: Entered wrong email into guest account

Good Evening, Victoriatorres1 –

 

Welcome to our community! Discovering that you might’ve entered the wrong email during the rush of placing your order is a bit concerning. I may have also done this myself a time or two. Thank you so much for your patience as you waited for our reply.

 

We’d be unable to update the email address associated with your order, however, we’d be happy to double check your progressed as it should’ve. Can you please send us a private message with your full name, phone number, billing address, and your BestBuy.com order number? A private message can be sent to us by choosing the blue button next to my name at the bottom. We look forward to your reply.  

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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