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Posts: 2
Registered: ‎03-29-2020
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Re: Email posted review to wrong product

I have a similar problem. I posted a review for the wrong product. How can I delete it?
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Registered: ‎01-03-2013

Re: Email posted review to wrong product

Hi there, Bob_S, 

 

Welcome, and thank you for connecting with us! It's great to hear you chose to leave your feedback on a product, but understand your concern if it was mistakenly left on the wrong one. While our ability to edit or delete reviews is limited, I would be delighted to see what options we may have. Please keep an eye on your inbox in the top right corner of the page for my private message. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-29-2020

Re: Email posted review to wrong product

Thanks for your assistance. Perhaps in the future Best Buy will allow the author of a review the ability to edit or delete it as so many websites do now.
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Posts: 12,468
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Blog Posts: 21
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Registered: ‎01-03-2013

Re: Email posted review to wrong product

Hi there, Bob_S, 

 

You're quite welcome! We greatly appreciate your feedback surrounding editing options on reviews, as we are always looking at ways to make our customer experience better. 

 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
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