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Posts: 1
Registered: ‎04-23-2020

Re: Digital download not working

I am having the same problem trying to download PC_Mover.


I have tried 3 different browsers but it is clear, from this thread, as well as at least one other report,  that downloads for PC-Mover simply do not work. This is not user error.

Posts: 4,047
Topics: 39
Kudos: 374
Solutions: 242
Registered: ‎11-29-2016

Re: Digital download not working

Good afternoon, Garo,


Welcome to our forums.  I’m sorry to hear you seem to be having issues with the digital software you’ve purchased from us, but I’ll be happy to offer any additional assistance I can.


I see you’ve sent a colleague of mine a private message with some additional information regarding your purchase, and I’ll be replying to your message momentarily.  To read my message, you’ll need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.


Speak to you shortly,

SeanM|Social Media Specialist | Best Buy® Corporate
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