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New Member
Posts: 1
Registered: ‎03-31-2020

Re: Digital download not working

Wish I saw this before ordering PCMover. My order says download is ready, but I can't download from the digital library. I see it listed, but clicking the "continue" link brings to
I needed it NOW. I should have ordered elsewhere.

New Member
Posts: 4
Registered: ‎03-20-2020

Re: Digital download not working

Call laplink directly the maker of PC mover - google for their support number.  You'll need your purchase information-key number associated with product (serial number) on receipt.  They'll give you a link to download it.

Posts: 5,569
Topics: 182
Kudos: 504
Solutions: 261
Registered: ‎08-21-2017

Re: Digital download not working

Hello, CandiceLucenteStutzman,


Thank you for stopping by our community forums. Have you been able to get this software yet? If not< I would be happy to see how we can best assist you so you can get your data moved. I will need a couple more details so I can get started on this for you.


Can you please send me a private message that includes your:


Full name

Email address

Phone number
Order number


You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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