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Posts: 1
Registered: ‎03-27-2020

Re: Digital Download Link Not Working

Hi there, 


I'm having the same issue with this. I do not have a current version of Norton on my computer and I cannot download it directly from the website.


I do not have a VPN, have cleared my cookies/cache and tried a different browser. Can somebody help me get this downloaded so I can protect my computer?


Thank you

Posts: 1,041
Topics: 56
Kudos: 225
Solutions: 63
Registered: ‎11-30-2015

Re: Digital Download Link Not Working

Welcome, SaraRuecker,

Thanks for joining our online community. With everything that can happen online, it's understandable that you would like to ensure that your computer is protected by an internet security suite. I'm sorry that the download isn't working for you. I'd be happy to review your purchase, and see if there is any way that we can help. To get in touch, please send a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.



Fey|Social Media Specialist | Best Buy® Corporate
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