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Posts: 4
Registered: ‎07-03-2022
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Re: Delayed..

[ Edited ]

My item is marked as shipped but tracking is delayed and all that happened is a label was created.  I contacted fedex and they stated that they are waiting on Best buy to request pick up for shipment.  Can you help me? 

 

Online OrderNumber

Jul 1, 2022
 

Shipment One


Shipped on July 1

Info
 
FedEx Logo

Delayed

 

Shipping Address

 
 

Tracking info

Fri, Jul 01

in ,

7:49 p.m.

Package data transmitted to FedEx

FedEx Logo
FedEx Tracking Number:
 
Apple Watch Series 7 (GPS + Cellular) 41mm Blue Aluminum Case with Abyss Blue Sport Band - Blue
Model:MKHC3LL/ASKU:6339742Quantity:1
Item Total:$454.53
Product Price:$429.00
Sales Tax, Fees & Surcharges:$25.53
 
SKU:6480443Quantity:1
Item Total:$79.00
Product Price:$79.00
Sales Tax, Fees & Surcharges:$0.00
 
 
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Registered: ‎11-08-2021

Re: Delayed..

Thank you for reaching out to us here on our forums.  I have deleted parts of your post due to privacy reasons.  I will be happy to help assist you via private message in locating your recent purchase.  Would you mind sending me a private message with your full name, email address, and phone number?  You should be able to send me that message by using the blue button next to my signature.   

Thanks, 

Allison S|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
Posts: 11,663
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Registered: ‎11-10-2008

Re: Delayed..

I'm not sure when it was marked as shipped but I can guarantee you that almost any item that is generated on the same day does not see any shipping action until a couple of days later. Be aware that Saturday and Sunday are not typical days that Fed Ex and UPS deliver on unless you pick a partner shipment for next day or same day.

 

And today was the 4th of July. So given the weekend hurdles and the holiday you may see something happen on Tuesday for shipping. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
New Member
Posts: 4
Registered: ‎07-03-2022

Re: Delayed..

Thank you!!
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Registered: ‎10-10-2012

Re: Delayed..

[ Edited ]

Hello, and thank you for connecting with us.
 

As previously stated, it could be due to the holiday falling on a Monday.  Could you please send a private message to me with your full name, email address and phone number so I can check on the order?  Please also include your ordering information.

Derald|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎07-03-2022

Re: Delayed..

Thank you! I have another agent helping meSmiley Happy
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Registered: ‎10-10-2012

Re: Delayed..

Not a problem.  Let us know if you have any further questions.

 

 

Derald|Social Media Specialist | Best Buy® Corporate
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