09-12-2019 03:58 PM
Welcome to our Best Buy Support Forums!
We always hope that items can be delivered on time and we never like to hear about delays. With the message that you are receiving, this is an automated system action that takes place when there is a slight delay on getting things shipped out. More than likely it will be arriving to you sooner than later.
With that being said, I'd be happy to make sure things are moving along like they should be. Can you send me a Private Message with your full name, email address, phone number and order number? To send a Private Message, you can click on the blue button next to my name in my signature.
I look forward to hearing from you soon.