04-01-2020 01:08 PM
Welcome to our community forums. I know I'd be a bit surprised to discover that I couldn't use my card on a new order. There are several different reasons why this may happen and I'd be happy to take a closer look at this to see if I can provide some more details. Were you able to place orders that were then cancelled?
I'd also like to take a look at your purchase history. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.