Add Product

Search Results:

New Member
Posts: 1
Registered: ‎04-01-2020

Re: Credit card not accepted

I was recently able to purchase two items. One of the items came a few days ago. However, now, Best Buy is telling me that my card is unable to be processed. Why is that??
Posts: 5,924
Topics: 201
Kudos: 490
Solutions: 294
Registered: ‎08-21-2017

Re: Credit card not accepted

Hello, Trinhtran,


Welcome to our community forums. I know I'd be a bit surprised to discover that I couldn't use my card on a new order. There are several different reasons why this may happen and I'd be happy to take a closer look at this to see if I can provide some more details. Were you able to place orders that were then cancelled?


I'd also like to take a look at your purchase history. Can you please send me a private message that includes your:


Full name

Email address

Phone number


You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!