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Posts: 1
Registered: ‎04-05-2020

Re: Cannot cancel a delayed order.

Hi I have the same situation I ordered on 3/27/20, It was a ps4 and they emailed me that it’s going to be delayed and I have to wait until May 1 and I can’t wait that long is there any way to cancel my order?
Posts: 18,223
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Registered: ‎09-29-2008

Re: Cannot cancel a delayed order.

Welcome to our community, ameera.


I shop quite a lot online and delayed orders are very frustrating for me as well. I regret your having to cope with these circumstances.


I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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