Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎07-22-2021

Re: Bestbuy charged me twice.

I had the same thing happen to me purchased air pod pros for $210.70 on 7/20/21 and got the order same day and was charged same day but have another charge that’s pending for the same amount of $210.70 it’s still pending from 7/20/21 my money was taken away from my card idk if it’s something that happens or if it’s a double charge
Posts: 1,599
Topics: 77
Kudos: 265
Solutions: 74
Registered: ‎11-23-2018

Re: Bestbuy charged me twice.

Hi, alanrod, and welcome to our online community!


Thank you for posting on our forum for support. I hope you've been enjoying your new AirPods Pro. I have a pair myself, and I love them! I can understand wanting to follow up on the charges you've seen for this purchase.

 

It is possible that the double charge you said you're seeing is an authorization hold that should have been released back to your account. The time required to remove or release that fund is determined by the financial institution that issued the card. If you'd like us to take a closer look at your order, please follow up in a private message to me sharing your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

 

All the best,

 

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!