04-16-2019 10:56 AM
Thank you for reaching back out for support here on the Forums. I can understand how frustrating it can be to have online orders cancel, and I'm sorry you've been experiencing this for the past few months. Ordering online with us should be convenient and easy, and I'm happy to help do what I can to correct this for you.
Please send me a Private Message with your full name, email, and phone number so I can look into this further. You can find the blue option to message me to the right of my name, below.
|Allison|Social Media Specialist | Best Buy® Corporate|
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