04-29-2020 08:41 PM
04-30-2020 11:19 AM
Thank you for taking the time to visit our community forums. Having been in your shoes, I know how stressful it can be to see a purchase that you didn't make. I would be happy to see how we can best assist you at this time. I'm glad to hear that you were able to get this card cancelled and have alerted your bank. I would also recommend contacting your local law enforcement and changing the password on your My Best Buy account and email.
I'd like to take a closer look at this transation. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.