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New Member
Posts: 1
Registered: ‎12-14-2022

Re: Account Verification



I too have this problem - my orders canceled when I place them online. the store mentioned that my account is flagged for fraud and it could not verifymy details.


How do I prove its indeed I, who is ordering and paying online ? How does the account verification work ?

Posts: 220
Topics: 7
Kudos: 45
Solutions: 26
Registered: ‎11-08-2021

Re: Account Verification

Hello, raj_sociale

Thank you for reaching out to us here on our Community Forums.  I can understand how having orders cancelled would be concerning and frustrating and I will be happy to look into this.  To start, would you please send a private message with your full name, email address, and phone number?  You can do so by clicking the blue button next to my signature. 


Allison S|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or
New Member
Posts: 1
Registered: ‎02-23-2023

Re: Account Verification

Did this ever get resolved? I am having the same issue and would like help as well.