12-14-2022 11:39 AM
I too have this problem - my orders canceled when I place them online. the store mentioned that my account is flagged for fraud and it could not verifymy details.
How do I prove its indeed I, who is ordering and paying online ? How does the account verification work ?
12-14-2022 02:41 PM
Thank you for reaching out to us here on our Community Forums. I can understand how having orders cancelled would be concerning and frustrating and I will be happy to look into this. To start, would you please send a private message with your full name, email address, and phone number? You can do so by clicking the blue button next to my signature.
|Allison S|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
02-23-2023 09:12 PM