12-28-2021 01:22 PM
Same problem since July 13, 2021.
Have spent countless hours on phone with many people, many departments.
Please who do I contact.
Solved! Go to Solution.
12-28-2021 02:48 PM
Thank you for reaching out. I personally prefer to make purchases online, so I understand why you’d be interested in doing the same. Our goal is to make that process simple for our customers. It sounds like your orders have been cancelled for quite some time. I’d be happy to discuss this with you, although I’d need a bit more information.
When convenient, you’re welcomed to send a Private Message. For verification purposes, please include your full name, email address, and telephone number. To send a Private Message, simply select the darker blue icon, which is located across from my signature.
|Sarah|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support