11-30-2022 07:00 PM
Hi. This has happened to me too. Is there any way that I could message my order number and try to solve this please!
11-30-2022 07:19 PM
Hello, cheyennewagoner,
Welcome to the Best Buy Forums!
We appreciate you reaching out regarding this issue with your order. If this happened to me, I'd want to see if we can fix it right away too. I'd be happy to look into this for you. Can you please send me a private message providing the order number along with your full name, phone number, and email? To send it, please click the blue button right under my signature.
Regards,
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